Cancellation Policy
We strive to process and dispatch orders as quickly as possible. Please review our cancellation conditions below.
Cancellation Policy — Taj Group
Cancellation Before Shipment
Customers may request to cancel their order before the order has been processed, packed, or shipped.
Orders Already Shipped
Once the order has been shipped, cancellation requests cannot be accepted. In such cases, customers may refer to our Return & Exchange Policy for further assistance.
Refund on Successful Cancellation
If the order is successfully cancelled before shipment, any eligible refund will be processed using the original payment method within the applicable processing period.
Cancellation by Taj Group
Taj Group reserves the right to cancel any order in cases including, but not limited to, product unavailability, pricing errors, suspected fraudulent activity, or inability to complete payment verification. In such cases, customers will be notified and any payments received will be refunded accordingly.
How to Request a Cancellation
To request an order cancellation, customers should contact our customer service team as soon as possible through the contact details provided on our website.
Need to cancel an order?
Contact our team as soon as possible and we will do our best to assist you before your order is dispatched.
