Terms of Service

At Taj Group, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may request a return within 14 days of receiving your order.

Return Eligibility

To be eligible for a return, the item must be unused, in its original condition, and in the original packaging, along with proof of purchase.

Refund Process

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Shipping Costs

Please note that shipping costs are non-refundable unless the item was received damaged or incorrect.

Non-Returnable Items

Certain items such as gift cards, digital downloads, personalized products, or final sale items are not eligible for return or refund.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.